Shipping & Return Policy

NotesShipping Policy

Thank you for visiting and shopping at http://www.mcsbest.com . Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1 business days. Orders are not delivered or shipped on weekends or holidays. If there are some special situation which will lead a significant delay in shipment of your order, we will send you an official email to inform you.

Time of delivery

  • Free Shipping:
    It will take you nearly 5-20 business days to get our product via standard free delivery.
  • Fast Delivery: 
    It will take you nearly 2-8 business days to get our product via fast delivery. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Return Policy

Please, note that the address mentioned on the website or package is NOT a return address. To return, you need to contact us

Email: mcsbest.social@gmail.com

for troubleshooting to get detailed return instructions before sending any products back.

we are not responsible for the costs of returning the items to us unless we delivered the item to you in error.

Due to the protection of our MCSbest products, we can only agree returns for unopened, unused and unmarked goods like the following conditions:

*Damaged seriously by the shipment

In this case, please kindly provide us with proof as below:
  • The pictures of original package with front and back sides;
  • The pictures or video of the damaged product(s);
  • The accessories, including the manuals,  retail box, cables, and all other items originally included in the package are complete;
  • The problem of product is not caused by incorrect usage;

*Receive a wrong product not same as the described in website

  • The time should be within 30 days from date of receipt.
  • When you need to return an item, the first thing you should do is to contact our customer service to request a return.

Return shipping fees

The return item shipping fees are at the customer's own expense. So you should consult your local post office to confirm the return shipping fee. The advise we suggest you is to choose the cheapest and registered airmail method that is available.

Refunds:

  •  Shipping and handling charges and taxes paid (such as state, customs, or VAT) are not refundable.
  • You are responsible for and must prepay all shipping charges.
  • If you wish to cancel your order and the parcel has already been shipped, you will need to receive the parcel and ship it back to the warehouse.
  • Refunds will be issued upon receiving the parcel in the warehouse.

The return process may take from 2 to 6 weeks once we get your package at the fulfillment center, inspect your return, and complete your refund.

Please note – returned Product(s) must be in good physical condition (not physically broken or damaged), in the original package and its contents, all accessories originally received with your purchase must be included.

Return policy form

  • After receiving the item,
  • contact seller within
  • Refund will be given as
  • Return shipping
  • 30 days
    Money back or replacement
    (buyer's choice)
    Buyer pays for return shipping