Shipping & Return Policy
Thank you for visiting and shopping at http://www.mcsbest.com . Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 1 business days. Orders are not delivered or shipped on weekends or holidays. If there are some special situation which will lead a significant delay in shipment of your order, we will send you an official email to inform you.
Time of delivery
It will take you nearly 5-20 business days to get our product via standard free delivery.
It will take you nearly 2-8 business days to get our product via fast delivery.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Please, note that the address mentioned on the website or package is NOT a return address. To return, you need to contact us
for troubleshooting to get detailed return instructions before sending any products back.
we are not responsible for the costs of returning the items to us unless we delivered the item to you in error.
Due to the protection of our MCSbest products, we can only agree returns for unopened, unused and unmarked goods like the following conditions:
*Damaged seriously by the shipmentIn this case, please kindly provide us with proof as below:
- The pictures of original package with front and back sides;
- The pictures or video of the damaged product(s);
- The accessories, including the manuals, retail box, cables, and all other items originally included in the package are complete;
- The problem of product is not caused by incorrect usage;
*Receive a wrong product not same as the described in website
- The time should be within 30 days from date of receipt.
- When you need to return an item, the first thing you should do is to contact our customer service to request a return.
Return shipping fees
The return item shipping fees are at the customer's own expense. So you should consult your local post office to confirm the return shipping fee. The advise we suggest you is to choose the cheapest and registered airmail method that is available.
Return policy form
Money back or replacement
Buyer pays for return shipping